Dragonfly：全球体验评估

三分之一的客户只需一次不良体验就会离开原本青睐的品牌。92% 的客户会在两三次负面沟通后彻底放弃一家公司。来源：普华永道：2022 年未来客户体验报告
Dragonfly: Global Experience Assessment

Improve CX & Scale Product Usability Worldwide 

Delivering the right brand experience – from how you position your products and services to how you promote your brand – strengthens the connections that build customer trust. In an increasingly global and digital world, bringing your brand to a bigger audience requires on-the-ground knowledge of language, culture, and customer preferences. Dragonfly by Centific helps ensure you are creating meaningful brand connections with customers around the globe. 

 How We Help 

Dragonfly connects organizations with users from around the world, providing real-time feedback and invaluable customer journey and experience insights through a localized lens. 

  • Enable or expand international access to your brand 
  • Build meaningful connections with customers, regardless of location 
  • Impact your bottom line & improve ROI by bettering experience 

Fueled by OneForma, our proprietary global talent platform, Dragonfly leverages more than 1M+ users in 230+ markets to assess your brand at scale, giving you a complete experience understanding and empowering you to improve & scale product usability.

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